ARTICLE

Beyond Good and Evil

By D. Killian — 2003

It sounds simple, yet it’s more than a technique for resolving conflict. It’s a different way of understanding human motivation and behavior.

Read on www.thesunmagazine.org

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Crucial Conversations: Tools for Talking When Stakes Are High (Second Edition)

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen Covey (foreword)

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EXPLORE TOPIC

Communication Skills