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How to Build Confidence at Work

By Ann Howell — 2021

Low confidence is not an inherent flaw, and it doesn’t have to define you. Confidence can be learned and practiced. It begins with becoming more self-aware, changing your mindset, and learning to bring your full self to work—or wherever you go.

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

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EXPLORE TOPIC

Communication Skills