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How to Manage Passive-Aggressive People

By Mind Tools Content Team

In this article, we'll define passive aggression, explain why people might act in this way, describe the effect it can have in the workplace, and suggest strategies for managing it.

Read on www.mindtools.com

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Say You're Sorry and Mean It

Forgiving someone is a way of letting go of old baggage so that you can heal and move forward with your life. It benefits both the person who forgives and the offender because it can allow both people to let go of past resentments.

Article
Terry Gaspard
2022
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Conflict at Work? Empathy Can Smooth Ruffled Feathers

Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S.

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Phyllis Korkki
2016
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Communication Skills