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How to Manage Passive-Aggressive People

By Mind Tools Content Team

In this article, we'll define passive aggression, explain why people might act in this way, describe the effect it can have in the workplace, and suggest strategies for managing it.

Read on www.mindtools.com

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Don’t Take It Personally!

Don’t take anything personally. This agreement gives you immunity in the interaction you have with the secondary characters in your story. You don’t have to concern yourself with other people’s points of view.

Article
don Jose Ruiz
2010
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Communication Skills