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How to Manage Passive-Aggressive People

By Mind Tools Content Team

In this article, we'll define passive aggression, explain why people might act in this way, describe the effect it can have in the workplace, and suggest strategies for managing it.

Read on www.mindtools.com

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Information Anxiety: Towards Understanding

Richard Saul Wurman describes his work as the promotion of understanding. “I am in the understanding business,” he writes. As the founder of TED conferences, his projects and writing examine information, architecture, design, and communication.

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Richard Saul Wurman
2012
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EXPLORE TOPIC

Communication Skills