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It’s Time to Talk About the Cost of Emotional Labor at Work

By Lindsay Kohler — 2021

Much like the struggle to recognize the economic contributions of childcare for stay-at-home parents, there could be a similar gap in the working world. The definition of emotional labor being used here is that of unpaid, invisible work. While invisible, this work is an important part of problem-solving in the workplace.

Read on www.forbes.com

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Author Harvey Deutschendorf: Emotional Intelligence; What It Is, Why It Is So Essential, And How We Can Increase It

We normally think of intelligence as cognitive intelligence, which is measured by IQ. Our emotional intelligence is looking at how our emotions effect everything that we do and think. We feel before we think.

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Utilizing Emotional Intelligence in the Workplace

Emotional intelligence, sometimes referred to as EQ ("emotional quotient"), refers to a person's ability to recognize, understand, manage, and reason with emotions. It is a critical ability when it comes to interpersonal communication—and a hot topic not only in psychology, but in the business world.

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Understand Your Emotions to Grow and Heal

In McLaren’s view, we typically perceive emotions as problems, which we then thoughtlessly express or repress. She advocates a more mindful approach, where we step back and see our emotions as sources of information.

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EXPLORE TOPIC

Emotional Labor