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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

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Good Storytellers Get Better Health Care—But Childhood Trauma Confuses the Narrative

When describing their symptoms, medical history and health changes at a clinic or hospital, every patient is the storyteller of their own health. Good storytellers tend to get better health care, but a history of childhood trauma plays havoc with telling your own story.

Article
Robert Maunder, Jon Hunter
2021
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EXPLORE TOPIC

Communication Skills