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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

Read on hbr.org

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The Boss Factor: Making the World a Better Place Through Workplace Relationships

In this article, we argue that there is one essential area where companies can create enormous social value: job satisfaction. Because of the connection between happiness at work and overall life satisfaction, improving employee happiness could make a material difference to the world’s 2.

Article
Tera Allas and Bill Schaninger
2020
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How to Be More Aware of Your Relationship Style in Business

Why some are always trying to please people at work while others are looking for a fight.

Article
Kevin Ervin Kelley
2020
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How to Deal With a Jerk Without Being a Jerk

It’s natural to get defensive, but that only escalates the cycle of aggression.

Article
Adam Grant
2019
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What to Do When Your Employee Is Diagnosed with Cancer

All managers know that they need to help their employees through challenging times. But almost no manager is prepared for when one of their direct reports announces that he or she has cancer, despite the fact that more than 1.6 million people will be diagnosed this year.

Article
Anne Sugar
2018
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How to Manage Passive-Aggressive People

In this article, we'll define passive aggression, explain why people might act in this way, describe the effect it can have in the workplace, and suggest strategies for managing it.

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Mind Tools Content Team
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The 2 Types of Narcissists You’ll Meet at Work

Most workplaces have a narcissist, and they’re not so hard to identify. They’re the ones who know the best way to do everything (and must tell you about it in incredible detail), they crave praise more than caffeine, and they put the “me” into meetings.

Article
Daryl Chen and Hailey Reissman
2017
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How to Fix the Co-Founder Fights You're Sick of Having—Lessons from Couples Therapist Esther Perel

This article is by psychotherapist, bestselling author, TED Speaker and podcast host Esther Perel.

Article
Esther Perel
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Communication Skills