ARTICLE

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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

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Don’t Take It Personally!

Don’t take anything personally. This agreement gives you immunity in the interaction you have with the secondary characters in your story. You don’t have to concern yourself with other people’s points of view.

Article
don Jose Ruiz
2010
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EXPLORE TOPIC

Communication Skills