PODCAST

Redefined - Jean Oelwang

Redefined with Zainab Salbi

Jean Oelwang, president and CEO of Virgin Unite, spent fifteen years interviewing sixty-five prominent pairs, including Ben and Jerry, Leah and Archbishop Desmond Tutu, and Rosalynn and President Jimmy Carter. See more...

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Everyday Diplomacy

Your idea of a great Sunday is to rise with the sun for a long run. Your partner, however, has other ideas. His notion of a proper Sunday involves sleeping late and enjoying a leisurely brunch over the Sunday paper.

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Conflict at Work? Empathy Can Smooth Ruffled Feathers

Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S.

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Managing vs. Resolving Conflict in Relationships: The Blueprints for Success

In The Seven Principles for Making Marriage Work, Dr. John Gottman’s research proves that 69% of problems in a relationship are unsolvable. These may be things like personality traits your partner has that rub you the wrong way, or long-standing issues around spending and saving money.

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Conflict Resolution Skills for Healthy Relationships

Unresolved conflict can lead to resentment and additional unresolved conflict in the relationship. Even more important, ongoing conflict can actually have a negative impact on your health and longevity.

Elizabeth Scott

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6 Strategies to Resolve Conflict at Work

When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either.

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Dealing with Conflict in the Workplace

Workplace conflicts can emerge in any number of forms, but there are some general, garden-variety types that I see on a repeated basis: conflicts with the boss, conflicts with peers and conflicts among a manager’s direct reports or teammates.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Douglas Stone, Bruce Patton, Sheila Heen

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Kenneth Cloke, Joan Goldsmith

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

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You Had a Fight with Your Best Friend at Work. Now What?

It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.

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Authenticity