Eileen Fisher explains how she listens to her team attentively in order to lead more effectively.
00:58 min
CLEAR ALL
Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.
The basic assumption that only top management can cause significant change is deeply disempowering. Why, then, do we accept it so unquestioningly? Isn’t it odd that we should seek to bring about less authoritarian cultures by resorting to hierarchical authority?