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Why Can’t We Think Straight When We Get Defensive?

By Sharon Strand Ellison — 2013

Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?

04:33 min

08:51

3 Ways to Resolve a Conflict | Dorothy Walker | BBC Institute

Anybody can help resolve a conflict, says project manager Dorothy Walker. With three simple steps, she shares how you can use positive energy to solve conflicts between friends, coworkers, strangers, kids and beyond.

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2020
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EXPLORE TOPIC

Communication Skills