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Why Can’t We Think Straight When We Get Defensive?

By Sharon Strand Ellison — 2013

Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?

04:33 min

01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

Video
Harriet Lerner
2017
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02:07

Harriet Lerner on Acts of Change

Video
Harriet Lerner
2014
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EXPLORE TOPIC

Communication Skills