The best apologies are short, and don’t go on to include explanations that run the risk of undoing them. An apology isn’t the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication.
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How Can I Respectfully Disagree with My Boss?
The most important thing to know is that the conversation doesn’t have to be—and shouldn’t be—adversarial.
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