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6 Strategies to Resolve Conflict at Work

By Mike Kappel — 2017

When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either. They might have had the perfect answers to behavioral questions such as, “How do you handle conflict?” Unfortunately, polished interview responses don’t guarantee a harmonious workplace.

Read on www.entrepreneur.com

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21:17

Emotional Labor: How to Stop Doing All the Work

In the episode, I share an article I read recently with some simple strategies a woman used that really made a difference in making her “invisible” emotional labor visible to her husband.

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The Managed Heart: Commercialization of Human Feeling

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting.

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05:57

She Suite Episode 9: Lorna Davis

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Entrepreneurship