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Work Challenges & emotional labor

Below are the best resources we could find on Work Challenges and emotional labor.

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Why Might Good People Deliver Bad Care? | Yvonne Sawbridge | TEDxUniversityofBirmingham

Yvonne Sawbridge says that caring professionals offer hard, emotional work. In the same way in which physical labour is recognised and accounted for in management practice, emotional labour needs to be recognised as a role requirement for nurses and other caring professions.

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The Managed Heart: Commercialization of Human Feeling

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting.

Arlie Russell Hochschild

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The Mental Cost of Emotional Labor

“The research is pretty clear that surface acting is almost always bad for you.”

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How Emotional Labor May Affect You at Work

It could be dragging down your job performance and psychological health.

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Emotional Labor: What It Is and What It Is Not

Emotional labor is a paid chore, not a household chore.

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How to Talk to Your Boss About Emotional Labor

Effective strategies for discussing the invisible load you’re shouldering in the workplace.

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Managing the Hidden Stress of Emotional Labor

With the possible exception of Sesame Street’s Oscar the Grouch, very few of us have the luxury of being able to be completely and utterly ourselves all the time at work.

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How to Avoid Doing All the Emotional Labor at Work

All those little details, necessary but distinctly un-flashy, are sometimes referred to as “emotional labor.” In the workplace, that labor may include booking a room for a meeting, reserving an event space, or keeping morale going with a Secret Santa exchange.

Amy Swanson King

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How ‘Service With a Smile’ Takes a Toll on Women

When workers’ emotions deviate from what’s expected of their gender, they are often left to process the backlash on their own.

Adia Harvey Wingfield

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Let Go of Toxic Workplace ‘Emotional Labour’ in 2019

What will you leave behind in 2019? Here’s one suggestion: toxic workplace emotional labour. If you’re an administrator or manager, you may have influence over that not only for you but for employees in your sphere of influence.

Astrid H. Kendrick

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