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Work Challenges & emotional laborarticles

Below are the best articles we could find on Work Challenges and emotional labor.

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It’s Time to Talk About the Cost of Emotional Labor at Work

Much like the struggle to recognize the economic contributions of childcare for stay-at-home parents, there could be a similar gap in the working world. The definition of emotional labor being used here is that of unpaid, invisible work.

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Lindsay Kohler
2021
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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

article
Gary Stix
2020
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“Emotional Labor” Is Not What You Think It Is

The phrase “emotional labor” . . . refers to “a situation where the way a person manages his or her emotions is regulated by a work-related entity in order to shape the state of mind of another individual, such as a customer.”

article
Emma Specter
2019
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Please Stop Calling Everything that Frustrates You Emotional Labor

In our rush to bring greater awareness to gender frustrations that we’re just beginning to talk about publicly, we should remember that not all kinds of gender and relationship problems are in fact, emotional labor.

article
Haley Swenson
2017
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‘Women Are Just Better at this Stuff’: Is Emotional Labor Feminism’s Next Frontier?

From remembering birthdays to offering service with a smile, life has a layer of daily responsibility that is hardly discussed—one which falls disproportionately on women. Finally confronting it could be a revolutionary step.

article
Rose Hackman
2015
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