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Conflict at Work? Empathy Can Smooth Ruffled Feathers

By Phyllis Korkki — 2016

Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S. Adams, an assistant professor at the London Business School and a visiting fellow at Harvard University, has examined the role that empathy and forgiveness can play in resolving these conflicts.

Read on www.nytimes.com

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04:53

Moving Past the Cancer Stigma at Work

A common concern of cancer patients and survivors working through treatment or returning to work after treatment is the fear of becoming known as the “cancer girl” or “cancer boy” in the office.

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14:04

What Is Gaslighting? How to Avoid Mental Manipulation and Emotional Abuse with Terri Cole

What Is Gaslighting? How to Avoid Mental Manipulation and Emotional Abuse - Terri Cole If this video describes your situation, please don’t give up. The first step is to understand that it’s happening.

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02:52

Passive-Aggressive Behavior & Conflict

Passive-aggressive people: Could you be one of them? Passive-aggressive people don't get mad, they get even. When conflict triggers an emotional response, the passive-aggressive pattern is for revenge, by some form of sabotage.

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26:56

Gary Chapman - The Five Languages of Apology (11/13/2013)

For more Wheaton College 2013-2014 Chapels visit https://www.youtube.com/playlist?list=PL9GwT4_YRZdCSd1xjLVgnOLFs19dHkoiL Connect with Wheaton: http://www.wheaton.edu http://www.facebook.com/wheatoncollege.il http://www.twitter.com/wheatoncollege http://www.instagram.com/wheatoncollegeil

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02:46

Brené Brown: What’s the Difference Between ‘Fear’ and ‘Armor’?

In this week's edition of YouAsked, author and research professor Brené Brown answers a question she consistently receives from readers: "During tough conversations at work, what's the difference between showing fear and putting up your armor?" You Asked is a weekly series that runs in the...

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When forgiveness experts talk in binary language (’You either forgive the wrongdoer or you are a prisoner of your own anger and hate’), they are collapsing the messy complexity of human emotions into a simplistic dichotomous equation.

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People’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.

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We cannot make another person change his or her steps to an old dance, but if we change our own steps, the dance no longer can continue in the same predictable pattern.

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How ironic that the difficult times we fear might ruin us are the very ones that can break us open and help us blossom into who we were meant to be.

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Everyone thinks forgiveness is a lovely idea until he has something to forgive.

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EXPLORE TOPIC

Work Relationships