ARTICLE

How to Build Confidence at Work

By Ann Howell — 2021

Low confidence is not an inherent flaw, and it doesn’t have to define you. Confidence can be learned and practiced. It begins with becoming more self-aware, changing your mindset, and learning to bring your full self to work—or wherever you go.

Read on hbr.org

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Parents Argue Over Popular Daughter Who Is Rude at Home

This story is about a mom and a step-dad who had argued a lot over a teenage daughter who was rude and home and unwilling to do her part. The step-dad shifted to using a non-defensive statement and got very different results.

Sharon Strand Ellison

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See How this Single Question Saved a Marriage

This story is about a situation where Todd, a husband, almost left his wife and kids, and the wife found a way to ask one non-defensive question that led to a conversation that saved the marriage.

Sharon Strand Ellison

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How Can Simple Curious Questions Have Such Disarming Power?

We are used to asking questions in ways that convey judgment and/or are interrogating or entrapping. Much of the body language and tone we use is unconscious. To be real, a question needs to be based on pure curiosity, but it's easier said than done.

Sharon Strand Ellison

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Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

Sharon Strand Ellison

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How One Girl Stopped a Boy from Ever Bullying Her Again

This story is about a 10-year old girl who stopped a bully from harassing her with one non-defensive question.

Sharon Strand Ellison

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How Would You Feel if You Could Easily Set Limits & Be More Respected?

So often when we set limits it is with an agenda. We want a certain result and are upset if we don't get it. Here I talk about how to set limits that really work, but it requires not trying to control "which choice" the other child or adult makes.

Sharon Strand Ellison

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Harassment in the Workplace

This story is about a young woman who was being sexually harassed by her supervisor and was able to ask a question that prompted the supervisor to completely shift his behavior.

Sharon Strand Ellison

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How Can You Have More Power By Being Non-Defensive?

A short talk on how shift from ways of using power in our interactions that are defensive and lead to power struggle to gaining far greater power by using non-defensive communication skills.

Sharon Strand Ellison

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Why Can’t We Think Straight When We Get Defensive?

Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?

Sharon Strand Ellison

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The Importance of Facial Expression in Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

Sharon Strand Ellison

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EXPLORE TOPIC

Communication Skills