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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

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The way you approach a hard conversation either reinforces a pathway for exchange or erodes trust in the relationship. You can set yourself up for a more productive, less volatile exchange by being clear about what you are trying to accomplish by treading into challenging terrain.

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Anna Sale
2021
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Ezra Klein Interviews Anna Sale

A hard conversation is about trying to sort of understand more focus on descriptions and sharing experience but not wrapping it all up neatly at the end because when you try to do that, you’re sort of pushing through what actually is the hard thing

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Ezra Klein; Anna Sale
2021
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How to Make Your Small Talk Big

We’ve forgotten how to talk to people. . .Our entire social lives have become a middle school dance: unrealistic expectations in the lead-up, self-conscious regrets in the aftermath.

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Anna Sale
2021
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Trust Issues: Why Is It So Hard for Some People to Trust?

It’s become more and more difficult to remain vulnerable, trusting, and open to life in this era of uncertainty, global upheaval, divorce, and disrupted family life.

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Joyce Catlett
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Everyday Diplomacy

Your idea of a great Sunday is to rise with the sun for a long run. Your partner, however, has other ideas. His notion of a proper Sunday involves sleeping late and enjoying a leisurely brunch over the Sunday paper.

Article
Joseph Hart
2007
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According to Oprah, All Your Arguments Come Down to These 3 Questions

If the answers are no, there’s likely going to be a problem.

Article
Melanie Curtin
2018
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The 4 Most Effective Ways Leaders Solve Problems

"As Karl Popper, one of the most influential 20th century philosophers of science, once eloquently stated, 'All life is problem solving.' I’ve often contended that the best leaders are the best problem solvers..."

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Glenn Llopis
2013
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Defending Against ‘Predatory Listening’

My relative had asked for my opinion, but when I gave it, he launched into what sounded like a well-rehearsed argument, taking issue with each thing I had said and critiquing my character. I felt like I’d walked into a trap.

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Oren Jay Sofer
2021
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10 Communication Problems and Mistakes We All Make

Communication problems are the number one reason couples split up, with 65% of couples citing this issue as the primary cause of divorce, according to a 2013 survey.

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GoodTherapy Staff
2015
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I’m Not O.K., You’re Not O.K.—And That’s O.K.

When we read the news, we might find ourselves overwhelmed with “non-OK-ness,” but Sylvia Boorstein says there are ways we can work with that feeling.

Article
Sylvia Boorstein
2018
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Communication Skills