ARTICLE

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How to Deal With a Jerk Without Being a Jerk

By Adam Grant — 2019

It’s natural to get defensive, but that only escalates the cycle of aggression.

Read on www.nytimes.com

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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Article
Gary Stix
2020
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EXPLORE TOPIC

Relationship Challenges