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Sharon Strand Ellison on conflict resolution

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Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

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Sharon Strand Ellison
2024
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04:12

How Can Simple Curious Questions Have Such Disarming Power?

We are used to asking questions in ways that convey judgment and/or are interrogating or entrapping. Much of the body language and tone we use is unconscious. To be real, a question needs to be based on pure curiosity, but it's easier said than done.

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Sharon Strand Ellison
2013
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08:24

How Can You Have More Power By Being Non-Defensive?

A short talk on how shift from ways of using power in our interactions that are defensive and lead to power struggle to gaining far greater power by using non-defensive communication skills.

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Sharon Strand Ellison
2013
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04:33

Why Can’t We Think Straight When We Get Defensive?

Defensiveness lives in our bodies; It’s not just a matter of controlling ourselves; the minute we feel any kind of threat it takes over. So how to we get rid of it?

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Sharon Strand Ellison
2013
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03:26

Six Patterns of Defensive Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

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Sharon Strand Ellison
2017
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