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Conflict at Work? Empathy Can Smooth Ruffled Feathers

By Phyllis Korkki — 2016

Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S. Adams, an assistant professor at the London Business School and a visiting fellow at Harvard University, has examined the role that empathy and forgiveness can play in resolving these conflicts.

Read on www.nytimes.com

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How to Have a Disagreement Like an Adult, According to Deepak Chopra

In order to appropriately engage in a disagreement, then, the point cannot be to win it or change another’s opinion — “otherwise, they devolve into stubborn, angry arguments,” Mr. Chopra said. Instead, “disagreements exist as a place to start negotiating.”

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EXPLORE TOPIC

Work Relationships