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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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‘Women Are Just Better at this Stuff’: Is Emotional Labor Feminism’s Next Frontier?

From remembering birthdays to offering service with a smile, life has a layer of daily responsibility that is hardly discussed—one which falls disproportionately on women. Finally confronting it could be a revolutionary step.

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