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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Read the Most Important Speech Nelson Mandela Ever Gave

What began as a statement by an accused prisonor became, over the 29 minutes it took Mandela to deliver it, his best known and most important speech. It was a recounting of his story up to that point, an expression of his views and a morally forceful argument on behalf of his cause.

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Nelson Mandela's Five Most Memorable Speeches

Excerpts from 'An ideal I am prepared to die for' and other memorable speeches by Mandela.

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