ARTICLE

FindCenter AddIcon

Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

FindCenter Post-Image

3 Ways Leaders Can Prevent Emotional Drain

When it comes to supporting employees to thrive despite the emotional fallout of the pandemic, leaders (and mindfulness) have a critical role to play.

Article
Scott Shute
2021
FindCenter AddIcon
FindCenter Post-Image

Should You Be Grateful for the Hardest Thing in Your Life?

One trait of highly successful people is having a positive outlook on life, always moving forward, always learning – especially when it’s hard. We’re not typically grateful for the “worst” things in our lives. If we want to have a growth mindset, we should be.

Article
Scott Shute
2017
FindCenter AddIcon

EXPLORE TOPIC

Work Challenges