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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Note to Colleagues: Please Stop Saying Post Traumatic Stress Is Incurable

You can recover from posttraumatic stress. Certainly, you can significantly reduce—not just manage—its symptoms. But—and here’s the thing—not with traditional treatment.

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