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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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How to Hardwire Resilience into Your Brain

We’ll be better prepared for life’s challenges if we cultivate these 12 inner strengths.

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Work Challenges