ARTICLE

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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

Read on hbr.org

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05:06

Parents Argue Over Popular Daughter Who Is Rude at Home

This story is about a mom and a step-dad who had argued a lot over a teenage daughter who was rude and home and unwilling to do her part. The step-dad shifted to using a non-defensive statement and got very different results.

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EXPLORE TOPIC

Communication Skills