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Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

Read on hbr.org

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01:06:30

112: How and Why to Apologize Effectively with Harriet Lerner

Have you ever received an apology that didn’t quite cut it? That made things even worse? Plus, let’s face it - life can be messy. Despite your best intentions, it is nearly impossible to avoid causing harm or hurt every so often.

Video
Harriet Lerner
2017
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26:56

Gary Chapman - The Five Languages of Apology (11/13/2013)

For more Wheaton College 2013-2014 Chapels visit https://www.youtube.com/playlist?list=PL9GwT4_YRZdCSd1xjLVgnOLFs19dHkoiL Connect with Wheaton: http://www.wheaton.edu http://www.facebook.com/wheatoncollege.il http://www.twitter.com/wheatoncollege http://www.instagram.com/wheatoncollegeil

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Gary Chapman
2015
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02:43

Brené Brown: Attend to Fears and Feelings

The bestselling author has a message for managers and leaders: You must seek out the feelings that lie behind people’s bad behavior.

Video
Brené Brown
2020
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When forgiveness experts talk in binary language (’You either forgive the wrongdoer or you are a prisoner of your own anger and hate’), they are collapsing the messy complexity of human emotions into a simplistic dichotomous equation.

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Harriet Lerner
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People’s sense of self-worth is pivotal to their ability to look clearly at the hurt they’ve caused. The more solid one’s sense of self regard, the more likely that that person can feel empathy and compassion for the hurt party, and apologize from an authentic center.

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Harriet Lerner
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01:18:38

Essentials of a Healthy Marriage

Video
Gary Chapman
2015
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Right Here with You: Bringing Mindful Awareness into Our Relationships

In recent years scientists have discovered that mindfulness can reduce stress, improve mood, and enhance our sense of well-being.

Book
Andrea Miller (editor), Harold Kushner, John Welwood, Elizabeth Gilbert, Thich Nhat Hanh, Tara Brach (contributors)
2011
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You’ll See It When You Believe It: The Way to Your Personal Transformation

You’ll See It When You Believe It demonstrates that through belief you can make your life anything you with it to be.

Book
Wayne W. Dyer
2001
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EXPLORE TOPIC

Communication Skills