ARTICLE

FindCenter AddIcon

Persuading the Unpersuadable

By Adam Grant

When leaders lack the wisdom to question their convictions, followers need the courage to persuade them to change their minds.

Read on hbr.org

FindCenter Post-Image
04:12

How Can Simple Curious Questions Have Such Disarming Power?

We are used to asking questions in ways that convey judgment and/or are interrogating or entrapping. Much of the body language and tone we use is unconscious. To be real, a question needs to be based on pure curiosity, but it's easier said than done.

Video
Sharon Strand Ellison
2013
FindCenter AddIcon
FindCenter Post-Image
01:25

The Importance of Facial Expression in Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

Video
Sharon Strand Ellison
2017
FindCenter AddIcon
FindCenter Post-Image
02:06

Ego and Defensiveness in Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

Video
Sharon Strand Ellison
2017
FindCenter AddIcon
FindCenter Post-Image
03:26

Six Patterns of Defensive Communication: Sharon Strand Ellison

Sharon Strand Ellison, the author of Taking the War Out of Our Words, is a pioneer in the field of eliminating defensiveness. An international communication consultant and award-winning speaker, Sharon is the Founder and Executive Director of the Institute for Powerful Non-Defensive Communication.

Video
Sharon Strand Ellison
2017
FindCenter AddIcon
FindCenter Post-Image

Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

Book
Sharon Strand Ellison
2025
FindCenter AddIcon
FindCenter Post-Image

The Coaching Habit

In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.

Book
Michael Bungay Stanier
2025
FindCenter AddIcon
FindCenter Post-Image
12:12

Tips on Raising Children in Different Languages (Spanish, Polish, English)

We have learned so much the last couple of years since our son was born, nutrition wise, health wise, but we have also learned a lot about communication! We are a trilingual family, and Vigo has been raised trilingual.

Video
2020
FindCenter AddIcon
FindCenter Post-Image
04:36

How to Embrace Emotions at Work | The Way We Work, A TED Series

"You can't just flip a switch when you step into the office and turn your emotions off. Feeling feelings is part of being human," says author and illustrator Liz Fosslien. She shares why selective vulnerability is the key to bringing your authentic self to work.

Video
2020
FindCenter AddIcon
FindCenter Post-Image

#41 Tobi Lütke: The Trust Battery

Whether you’re building a business of your own, want to create a more dynamic and unified culture at work, or just like hearing entrepreneur war stories, this episode will not disappoint.

Podcast
The Knowledge Project Podcast
2018
FindCenter AddIcon
FindCenter Post-Image

#30 Margaret Heffernan: Collaboration and Competition

I’m joined by speaker, international executive and five-time author Margaret Heffernan.

Podcast
The Knowledge Project Podcast
2018
FindCenter AddIcon

EXPLORE TOPIC

Communication Skills