Below are the best resources we could find on Conflict Resolution and work relationships.
CLEAR ALL
With compassion, clarity, and conviction (and a dash of comedy for good measure) popular speaker and employment law attorney Scott Warrick distills conflict resolution to just three simple moves: Empathic Listening, Parroting, and Rewards (EPR).
Living Nonviolent Communication gives you practical training in applying Dr.
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When people are threatened, evolutionary biology dictates extreme reactions: flee or fight? Donna Hicks, who studies conflict resolution at Harvard, says that this dynamic is at the core of much global tension—it’s just scaled up to the level of cities or countries.
Conflict cannot survive without your participation.
Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them.
Workplace conflicts can emerge in any number of forms, but there are some general, garden-variety types that I see on a repeated basis: conflicts with the boss, conflicts with peers and conflicts among a manager’s direct reports or teammates.
When you get a group of people together day after day, conflict is inevitable. The employees you so carefully screened during hiring interviews aren't immune, either.
Conflicts at work have the potential to escalate out of control and permanently damage relationships.Gabrielle S.
It’s not very different from falling out with your spouse or best friends, says Kira Nurieli, CEO of Harmony Strategies Group, a dispute-resolution and crisis-management firm.
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Conflict cannot survive without your participation.
