ARTICLE

Changing Company Culture Requires a Movement, Not a Mandate

By Bryan Walker, Sarah A. Soule — 2017

Culture change needs to happen through a movement, not a mandate. To create a movement in your organization, start by framing the issue in terms that stir emotion and incite action; then mobilize more supporters by demonstrating quick wins.

Read on hbr.org

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How to Build Good Relationships at Work

Do you want to build a good relationship at work? It's something that we probably all desire. Here are the top tips to be able to establish that amazing relationship with your co workers: 1. Communication is the key. 2. Be a reflective listener. 3. Be punctual. 4. Get rid of gossip. 5.

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Mindfulness in Technology: Karen May, Arturo Bejar, Melissa Daimler, Peter Deng

Practicing Calm Amidst the Storm. Panel with Karen May, Vice President People Development, Google; Peter Deng, Director of Product, Facebook; Melissa Daimler, Head of Learning and Organizational Development, Twitter; and Arturo Bejar, Director of Engineering, Facebook, at Wisdom 2.0 2013.

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Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations and conflicts every day—whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client.

Douglas Stone, Bruce Patton, Sheila Heen

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

Kenneth Cloke, Joan Goldsmith

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Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Behind the problems that routinely plague our organizations and families, you’ll find individuals who are either unwilling or unable to deal with broken promises.

Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield

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Solving the People Problem: Essential Skills You Need to Lead and Succeed in Today’s Workplace

By sharing their own personal insights - gained over two decades as Organizational Health Consultants - and more than twenty interesting and often humorous anecdotes from others, Brett M.

Brett M. Cooper, Evans Kerrigan

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Rachel Naomi Remen on NBC News - Teaching Doctors to Listen

Dr. Rachel Naomi Remen created a course for first and second-year medical students called the Healer's Art. She teaches that the best practice of medicine is about connecting with your patient, requires more listening than doing, and is about more than a cure.

Rachel Naomi Remen

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Bulletproof Problem Solving: The One Skill that Changes Everything

Complex problem solving is at the very top of the list of essential skills for career progression in the modern world. But how problem solving is taught in our schools, universities, businesses and organizations comes up short.

Charles Conn, Robert McLean

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The Language of Emotional Intelligence: The Five Essential Tools for Building Powerful and Effective Relationships

It's no secret that emotional intelligence plays a crucial role in your relationships. But how do you apply these specialized skills in everyday life? It's easy--with this practical, ready-to-use guide by a renowned expert in the field of emotional intelligence and communication.

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The Avoidant Partner: How to Respond When Your Partner Is Evasive

Healthy relationships are built upon skills emphasizing connection and affirmation. Sometimes, though, a partner may be reluctant to connect, becoming avoidant. This can be especially common when conflicts arise.

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