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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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17:58

Challenges and Rewards of a Culturally Informed Approach to Mental Health - Jessica Dere - TEDxUTSC

Dr. Jessica Dere explains how culture makes a difference when thinking about mental health and mental illness. Across mental health research, clinical care and teaching, there are profound rewards to be had by truly understanding individuals in context.

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04:52

Battling Cultural Stereotypes | Sadie Ortiz | TEDxYouth@ParkCity

Sadie examines the stereotypes she deals with daily as a self-described "furious Hispanic." At the time of this talk, Sadie is a junior attending Park City High School in Park City, Utah.

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10:44

The Cost of Code Switching | Chandra Arthur | TEDxOrlando

Taught from a young age to culturally code switch, Chandra Arthur discusses how learning default conformity in different settings now creates access and opportunity in her adult life as an underrepresented minority (URM) in tech.

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Playing in the Dark: Whiteness and the Literary Imagination

Pulitzer Prize–winning novelist Toni Morrison brings the genius of a master writer to this personal inquiry into the significance of African-Americans in the American literary imagination.

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How the Word Is Passed: A Reckoning With the History of Slavery Across America

Beginning in his hometown of New Orleans, Clint Smith leads the reader on an unforgettable tour of monuments and landmarks—those that are honest about the past and those that are not—that offer an intergenerational story of how slavery has been central in shaping our nation’s collective history,...

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The Spirit Catches You and You Fall Down: A Hmong Child, Her American Doctors, and the Collision of Two Cultures

The Spirit Catches You and You Fall Down explores the clash between a small county hospital in California and a refugee family from Laos over the care of Lia Lee, a Hmong child diagnosed with severe epilepsy.

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Work Challenges