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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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You Can’t Simply Take Trauma Away | Dr. Nadine Burke Harris | Google Zeitgeist

Google Zeitgeist is a collection of talks by people who are changing the world. Hear entrepreneurs, CEOs, storytellers, scientists, and dreamers share their visions of how we can shape tomorrow.

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