ARTICLE

Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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We meet no ordinary people in our lives.

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Redefined - Jean Oelwang

Jean Oelwang, president and CEO of Virgin Unite, spent fifteen years interviewing sixty-five prominent pairs, including Ben and Jerry, Leah and Archbishop Desmond Tutu, and Rosalynn and President Jimmy Carter.

Redefined with Zainab Salbi

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Fearless Relationships: Simple Rules for Lifelong Contentment

Rediscover the simple truths that make a relationship thrive with familiar and revealing insights from best-selling author Karen Casey. Tending our relationships is our highest calling as human beings, says Karen Casey.

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How to Say to Your Employer that You Have Cancer

This guide will give you helpful instructions to ensure you get good at coping with cancer.

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Moving Past the Cancer Stigma at Work

A common concern of cancer patients and survivors working through treatment or returning to work after treatment is the fear of becoming known as the “cancer girl” or “cancer boy” in the office.

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#30 Margaret Heffernan: Collaboration and Competition

I’m joined by speaker, international executive and five-time author Margaret Heffernan.

The Knowledge Project Podcast

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Brené Brown: What’s the Difference Between ‘Fear’ and ‘Armor’?

In this week's edition of YouAsked, author and research professor Brené Brown answers a question she consistently receives from readers: "During tough conversations at work, what's the difference between showing fear and putting up your armor?" You Asked is a weekly series that runs in the...

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We cannot make another person change his or her steps to an old dance, but if we change our own steps, the dance no longer can continue in the same predictable pattern.

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The Minority Experience: Navigating Emotional and Organizational Realities

It's hard to be in the minority. If you're the only person from your ethnic or cultural background in your organization or team, you probably know what it's like to be misunderstood or marginalized. You might find yourself inadvertently overlooked or actively silenced.

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One Second Ahead: Enhance Your Performance at Work with Mindfulness

With the new mindset proposed in One Second Ahead, readers will be able to put an end to ineffective multitasking, unproductive meetings, poor communication, and other unhealthy workplace behaviors by applying mindfulness to every day work life.

Rasmus Hougaard, Jacqueline Carter, Gillian Coutts

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