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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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04:01

Studying Abroad: Culture Shock

Five students from five different continents tell us how they adapted to a brand new culture when they first came to study abroad.

Video
2016
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15:06

How Telling Our Silenced Stories Can Change the World | Anne Hallward | TEDxDirigo

Shame is at the intersection of individual psychology healing and social change. Clinically, when we follow the path of our shame, we experience the greatest healing, and culturally, when we move past the power of shame we can act together to improve civil rights for all.

Video
2014
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97 – Learn Ways to Have a Better Conversation with Best-Selling Author Celeste Headlee

Celeste Headlee is a journalist, speaker, and co-host of Retro Report, a weekly series on PBS. Some of the things she talks about in this episode are how to hold difficult conversations with people, how to become better at making conversation, and how to deliver bad news effectively.

Podcast
The Verywell Mind Podcast With Amy Morin
2021
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40:28

Stop Feeling Isolated

In this video, Mo Fathelbab, the author of “The Friendship Advantage," teaches us his seven keys for building authentic relationships.

Video
2019
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