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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Can’t You Hear Them?

The experience of ‘hearing voices,’ once associated with lofty prophetic communications, has fallen low. Today, the experience is typically portrayed as an unambiguous harbinger of madness caused by a broken brain, an unbalanced mind, biology gone wild.

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Work Challenges