Trauma has become so commonplace that most people don’t even recognize its presence. It affects everyone. Each of us has had a traumatic experience at some point in our lives, regardless of whether it left us with an obvious case of post-traumatic stress.
ARTICLE
Emotional Labor Is a Store Clerk Confronting a Maskless Customer
By Gary Stix — 2020
The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.
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