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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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Racism at Work: The Danger of Indifference

Racism has not been eradicated, despite the enormous strides taken over the past fifty years. It has mutated into new and subtler forms and has found new ways to survive. The racism in organisations today is not characterised by hostile abuse and threatening behaviour.

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Caste: A Brief History of Racism, Sexism, Classism, Ageism, Homophobia, Religious Intolerance, Xenophobia, and Reasons for Hope

We have inherited a world full of humans who have been healed and hurt by other humans. There was a time, in an age before this one, when ignorance was forgivable. But that time has passed. Now is not the time for the enlightened to sneer at the brutes. Sneering hurts people.

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19:07

We Went to a Support Group for Black People in America

Alzo Slade participates in an “Emotional Emancipation Circle,” an Afrocentric support group created by the Community Healing Network and the Association of Black Psychologists. It’s a safe space for Black people to share personal experiences with racism and to process racial trauma.

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10:44

The Cost of Code Switching | Chandra Arthur | TEDxOrlando

Taught from a young age to culturally code switch, Chandra Arthur discusses how learning default conformity in different settings now creates access and opportunity in her adult life as an underrepresented minority (URM) in tech.

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First and Only: A Black Woman’s Guide to Thriving at Work and in Life

As Black women, we have to work twice as hard to be perceived as half as skilled. We have to work until August of this year to earn what a white man made by last December. We are besieged by racist and sexist bullying online.

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The Sum of Us: What Racism Costs Everyone and How We Can Prosper Together

What would make a society drain its public swimming baths and fill them with concrete rather than opening them to everyone? Economics researcher Heather McGhee sets out across America to learn why white voters so often act against their own interests.

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Martin & Malcolm & America: A Dream or a Nightmare

This groundbreaking and highly acclaimed work examines the two most influential African-American leaders of this century. While Martin Luther King, Jr., saw America as essentially a dream . . . as yet unfulfilled, Malcolm X viewed America as a realized nightmare.

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The Luminous Darkness

The Luminous Darkness is a commentary on what segregation does to the human soul. First published in the 1960s, Howard Thurman's insights apply today as we still try to heal the wound of those days.

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Pushout: The Criminalization of Black Girls in Schools

“If you ever doubted that Supremacy Crimes—those devoted to maintaining hierarchy—are rooted in both sex and race, read Pushout. Monique Morris tells us exactly how schools are crushing the spirit and talent that this country needs.

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01:34:09

Invoice for Emotional Labor

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Work Challenges