When forgiveness experts talk in binary language (’You either forgive the wrongdoer or you are a prisoner of your own anger and hate’), they are collapsing the messy complexity of human emotions into a simplistic dichotomous equation.
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ARTICLE
Emotional Labor Is a Store Clerk Confronting a Maskless Customer
By Gary Stix — 2020
The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.
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