TOPIC

Conflict Resolution



How do we find peaceful solutions when we are in conflict with others at work, school, home, or in the community? The first step is naming and defining the conflict—free from moral or value judgments—so that everyone can start on the same page, which itself can take some skilled and compassionate listening. Discovering what it is each party truly wants is the key to all negotiating, which can be difficult when even those involved may not be able to clearly state the true source of conflict, or even the desired solution. Good listening, a positive attitude, honesty, letting go of fear, kindness, mindfulness, and general acknowledgment of each side’s position helps create space for a resolution that benefits everyone.

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11:59

How Understanding Conflict Can Help Improve Our Lives | Robin Funsten | TEDxTryon

Robin Funsten has a knack for conflict - more specifically, in its successful resolution. She challenges us to look at the inevitable conflicts we face as opportunities for providing positive and lasting change.

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Resolving Conflicts at Work: Ten Strategies for Everyone on the Job

Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity,...

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Interview with Marshall Rosenberg: The Traveling Peacemaker

Whether he’s working in a war-torn area or an inner-city slum, Rosenberg’s goal is the same: to teach and encourage compassionate communication.

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FindCenterIt’s better to be kind than to be right.

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11:27

Finding Confidence in Conflict | Kwame Christian | TEDxDayton

Director of the American negotiation Institute, Kwame teaches us about an alternative way to resolve conflict.

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Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication

Whether we are dealing with a rude clerk, our child saying, “That’s not fair!,” our spouse ignoring us, or an uncooperative co-worker, in our struggle to respond effectively, we often become defensive—sometimes without even realizing it.

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How to Have a Disagreement Like an Adult, According to Deepak Chopra

In order to appropriately engage in a disagreement, then, the point cannot be to win it or change another’s opinion — “otherwise, they devolve into stubborn, angry arguments,” Mr. Chopra said. Instead, “disagreements exist as a place to start negotiating.”

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FindCenterIt is much more valuable to look for the strength in others. You can gain nothing by criticizing their imperfections.

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15:25

The Beauty of Conflict | Clair Canfield | TEDxUSU

In this talk, Clair identifies some of the ways we get stuck in the trap of justification and also provides hope for a new way of approaching conflict.

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The Leader as Martial Artist: Techniques and Strategies for Revealing Conflict and Creating Community

Deep democracy, the inherent importance of all parts of ourselves and all viewpoints in the world around us, is introduced as the concept that facilitates conflicts in relationships, communities, and the world.

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Communication Skills