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Emotional Labor Is a Store Clerk Confronting a Maskless Customer

By Gary Stix — 2020

The preeminent sociologist Arlie Russell Hochschild discusses the control over one’s feelings needed to go to work every day during a pandemic.

Read on www.scientificamerican.com

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First and Only: A Black Woman’s Guide to Thriving at Work and in Life

As Black women, we have to work twice as hard to be perceived as half as skilled. We have to work until August of this year to earn what a white man made by last December. We are besieged by racist and sexist bullying online.

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The Second Shift: Arlie Hochschild

Professor Arlie Hochschild examined what really happens in dual-career households.

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EXPLORE TOPIC

Work Challenges